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My Delay Repay Account

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  • ✓Easier to make delay repay claims.
  • ✓Your personal details will always be prefilled.
  • ✓Season ticket holders can save their ticket and skip having to add each time.
  • ✓Save your preferred compensation method.
  • ✓All your Delay Repay claims in one place.
FREQUENTLY ASKED QUESTIONS

If you are a Season Ticket holder claiming a refund due to the rail strikes, please select the Did Not Travel option when submitting your claim.