Delay Repay Claim Form

My Delay Repay Account

Please provide your email below.

Don't have an account? Sign up here

Email Address

Please complete the Recaptcha in order to proceed

if the email you have provided is linked to an existing unverified account you will receive a verification link shortly

Benefits of creating an account :

✓Easier to make delay repay claims.
✓Your personal details will always be prefilled.
✓Season ticket holders can save their ticket and skip having to add each time.
✓Save your preferred compensation method.
✓All your Delay Repay claims in one place.

Looking for help with your Delay Repay claim? FREQUENTLY ASKED QUESTIONS © Copyright 2023 Tracsis Travel Compensation Services Ltd | Version- 1.1.v i-056c08137f3efa3d2

If you're a monthly or longer Season ticket holder claiming a refund due to the rail strikes, please select the Strike Action option when submitting your claim.

You'll just need to tell us the outward portion of your trip only (not return journey) to claim a full day of your ticket.